Frequently Asked Questions

Frequently Asked Questions

How does this service work?

Our service offers bespoke, unstitched original designer suits that are tailored to your preferred fit and shipped directly to your doorstep in the UK. To get started, select your desired suit and size from our size guide, which ranges from extra small to extra large. You can also indicate any minor alterations needed, such as sleeve or trouser/shalwar length. Once we receive your order, we take care of the rest! Our suits are sourced and stitched in Pakistan before being shipped to your location in the UK. The cost of our service starts at £49.99, and it includes everything from tailoring to delivery, with no additional fees.

What sizes do you offer?

Our sizing options include standard sizes that range from Extra Small to Extra Large. We also offer minor alterations to our suits to ensure a perfect fit for our customers. These alterations include adjustments to the length of the sleeve, kameez/shirt, and trouser/shalwar. Additionally, if you prefer a fitted belt or elastic for your shalwar, we can accommodate that request as well. At Savii Fashion, we are committed to providing the best possible fit for our customers, so you can feel confident and comfortable in your suit.

Are the suits original?

Yes, the suits we offer are original and authentic designer suits. We work with well-known designers and manufacturers in Pakistan to source the highest quality fabrics and materials for our suits. Our suits are then expertly tailored to your preferred fit and style, ensuring that you receive a unique and bespoke product that is exclusive to you.

How does shipping work?

We aim to deliver your tailored suit to your doorstep within 10 -14 working days from the point of order confirmation. We will keep you informed throughout the process, providing regular updates on the status of your order. Our shipping partners ensure that your suit is delivered safely and securely to your location in the UK. If you have any concerns about the delivery of your suit, please do not hesitate to contact us for further assistance.

Currently, our service is available in the United Kingdom, serving England, Ireland, Scotland, and Wales. However, we are excited to announce that we will soon be launching in the USA, Canada, and the Middle East. We are committed to expanding our reach and bringing high-quality Pakistani apparel to customers around the world. 

Do you offer returns and/or refunds?

Since our suits are bespoke and tailored specifically to your desired fit, we do not offer returns or refunds, unless there is an issue with the quality of the product or if it does not meet your expectations, we will offer an exchange for a suit of equal value or offer a full refund.

We strive to provide the highest quality products and services, and we stand behind our commitment to customer satisfaction. If you have any concerns about your order, please do not hesitate to contact us, and we will do our best to address any issues you may have.

What is Savii Fashion's mission?

Savii Fashion is a UK-based company that is committed to providing high-quality Pakistani apparel to our customers.

We work closely with designers and manufacturers in Pakistan to source the finest fabrics and materials for our suits.

Our mission is to deliver the best Pakistani apparel to our customers and be a part of the global fashion community.

What is the experience of your founding team?

Our team is made up of passionate individuals who share a deep appreciation for the rich cultural heritage of Pakistan and a desire to share it with the world. At Savii Fashion, we are dedicated to excellence and strive to exceed our customers' expectations with every order.

Savii Fashion's founding team has over 20 years of experience in the global fashion and luxury e-commerce industry.

Our CEO, Shazad Awan, has held senior positions at major digital and fashion companies such as Conde Nast International, Vogue, GQ, Harper’s Bazaar, and Not Just a Label.

With this expertise, our team is committed to providing the best possible customer experience and delivering high-quality Pakistani apparel to our customers. We are dedicated to excellence and ensure that our customers receive the best service and products from Savii Fashion.


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